Senior Choice, Inc. Reports Data Incident

Senior Choice, Inc., a US based company that manages three residential facilities, has recently reported a data incident that affected some of its internal systems used for business operations. The incident, which occurred in April 2023, prompted the company to take action to contain the situation and further safeguard its computer systems.

The company has been working diligently to continue its investigation, add further technical safeguards to existing protections, and bring the limited number of impacted systems back online quickly and securely.

The investigation is still ongoing, but there is evidence that unauthorised actors accessed some internal systems used for business operations between April 18 and April 24, 2023. Importantly, there is no evidence that any software systems used directly for resident care were impacted, and the care and services provided to residents at the three facilities have not been affected.

The types of information potentially affected by this incident are extensive. They include personal details such as names and addresses, medical records, financial data, and identification numbers. However, the specific individuals affected and the extent of the information accessed are not yet known. As the investigation continues, Senior Choice is providing notice to all individuals who may potentially be affected by this situation.

In response to this incident, Senior Choice is issuing notices to affected individuals and relevant state and federal agencies. The company is also advising individuals who may be potentially impacted to remain vigilant against incidents of identity theft and fraud. This includes reviewing account statements and explanation of benefits forms for suspicious activity, as well as monitoring free credit reports for suspicious activity and errors.

This incident serves as a reminder of the importance of maintaining strong cybersecurity measures and being vigilant about protecting personal information.